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2012/09/28

AppleのCEOティム・クック氏、Mapsについて謝罪

Apple Maps、ネットでみるだけでもひどかったですよね。

世界屈指の製品を世に送り出すことを目標にしていたのに、それを今回のマップでは果たせなくて本当に申し訳ないとのこと。マップもほんとはターンバイターンやベクターベースのルート案内など独自の構想があったのかもしれないけど早く共有したいという欲がでしまったのかも知れません。それでも、最善をつくして絶対に満足するものをつくるといっているので気長に待ちましょう。

すでに1億以上のiOSでApple Mapsが使われていて、5億箇所が検索されているというのでおどろき。Apple Mapsが完成するまではGoogleやBingのWeb地図のショートカットをホーム画面に用意してそっちを使ってくれとのこと。だったら契約期間残ってるGoogleマップ搭載しとゲフンゲフン…

全文は以下またはApple's site

To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up. 
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you. 
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app. 
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard. 
Tim Cook
Apple’s CEO
[Apple]
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